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Electronic Banking Safety Tips

Walk-Up ATM Safety

Always observe the ATM surroundings before conducting a transaction. If anyone or anything appears to be suspicious, leave the area at once. If you drive to an ATM, park as close as possible to the terminal. Observe the entire area form the safety of your car before getting out.

If an ATM is obstructed from your view or poorly lit, go to another ATM. If possible, report the problem to the ATM operator or your own financial institution.

It is a good idea to take another person with you when using an ATM, especially at night.

Minimize the time spent at the ATM when conducting a transaction. Have your card out and ready to use. Do not allow a stranger to assist you in making a transaction, even if you have trouble or your card gets stuck. When your transaction is complete, put your card, money and receipt away and immediately leave the area. Never count your money while at the ATM.

Block the view of others when using the ATM. Stand between the ATM and anyone waiting to use the terminal. Shield the keypad as necessary when entering your PIN and transaction amount.

If you see anyone or anything suspicious, cancel your transaction and leave the area at once. If anyone follows you, go immediately to a crowded, well-lit area and call the police.

Look for possible fraudulent devices attached to the ATM. If the ATM appears to have any attachments or alterations to the card slot or keypad, do not use the ATM. If possible, report the problem to the ATM operator or your own financial institution.


Drive-Up ATM Safety

Keep your doors locked, windows up and engine running when in line at a drive-up ATM.

Always leave enough room between vehicles to allow for a quick exit should it become necessary.

Before rolling down the window to use an ATM, observe the entire area.

Minimize the time spent at the ATM.

If anyone or anything appears suspicious, cancel your transaction and drive away at once.

If anyone follows you after making an ATM transaction, dive immediately to a crowded, well-lit area and call the police.